Rental policies and rules

Units Gulfside 202 and Heron 408

Please download and sign our policies form. Fax form to (502)426-4535, or email it to us.

  1. Check-In/Check-out times: You can check in after 4:00 PM (CST) depending on availability.  Due to our high standards for cleanliness, there is a possibility that your vacation rental may not be ready at 4:00 PM, especially during peak season.  Your patience is appreciated.  Check-out time is 10:00 AM (CST) firm.
  2. Upon arrival, please proceed to your unit. It is not necessary to check in at Destin West. In the event your unit is not ready, you are welcome to use the amenities (bayside/gulfside.) Our cleaning staff works hard to provide quality service for you. Your patience is appreciated. We ask that you do not enter the unit until they are finished and it has been expected. There should be eight (8) pool tags left in the unit for the use at the resort pools, please return them or you will be charged. 
  3. Advance reservation/rental rates: Reservations are accepted up to one year in advance.  Reservation dates will be confirmed. 
  4. Deposit: A minimum payment of  $500. 35% of rent per unit is required at the time of booking a reservation.  VISA, MASTERCARD, DISCOVER, OR AMEX will be accepted for advance payment.  The deposit will be applied toward the total rent due.  All deposits are 100% refundable if you cancel your reservation one hundred and twenty days (120) prior to check in. Any cancellation after one hundred and twenty days (120) is NON-REFUNDABLE.
  5. Damage deposit secured by credit card: Your VISA, MASTERCARD or AMEX account number will be required for our records as the damage security.  With proper notification to the guest, your account will be charged to remedy damage claims.
  6. Reservations cancelled/reservation changed: All cancellations will forfeit the non-refundable booking deposit.  All changes that result in a shortened stay or requested rescheduled dates (that are available and can be booked by BBH Condo Rentals) that are made more than one hundred and twenty (120) days of your arrival date will forfeit $50.00 plus tax.  All changes that are made after the one hundred and twentieth (120) period will forfeit the full advance payment/deposit.
  7. Hurricane Policy:  Deposits and/or rent paid will be refunded if the residence of the guest is located within the Hurricane Warning location by the NOAA/National Hurricane Center. 
  8. Pets: Pets are NOT permitted in the rental units.
  9. Smoking: Smoking is NOT permitted in the rental units.
  10. Age requirements: No rentals will be made to a person under the age of twenty-five (25) unless accompanied by a guardian during the entire stay. 
  11. Maximum occupancy: The maximum number of guests for this unit is (9).  If occupancy is exceeded, you will be asked to vacate the property and forfeit your payment.
  12. Minimum stay requirements: Our properties require a minimum (3) night stay. 
  13. Rental payment: Full rental payment is due twenty one (21) days before check-in.  Payment can be made by VISA, MASTERCARD, DISCOVER, AMERICAN EXPRESS, money order, cashier’s check or personal check.
  14. Linen/maid service: Rates include a one-time linen/towel set-up and cleaning at the time of departure.  Daily maid service is not included in the rental agreement.  It is available upon request for a fee.  We suggest you bring beach towels as the towels or linens are not to be taken from the unit.
  15. Rentals are private properties: All renters are responsibility to place all debris and     garbage from the unit in the proper receptacles.  Place all dirty dishes in the dishwasher and  clean prior to check-out.  We respectfully request that you remember you are staying in our home during your vacation.  Please treat it with care and leave it in excellent condition at check out.
  16. Key Codes: We use Keyless Door Codes for entry into our units.  Upon final payment you will be issued a 6-digit key code which will arrive in your check in packet.
  17. Violation of Policies and Rules: Violation of the policies by a renter will result in eviction   and the forfeiture of full payments of rent and deposit.  We reserve the right to refuse future reservations to any guest that has violated our rental policies in the past.
  18. Use of Gym: If you wish to use the gym on the premises you will need to sign a waiver at the front desk at Destin West Resort Management Office. The office is located across the    street (use the sky bridge) in building 1320. Rental hours are posted on the door.

Please download and sign our policies form. Fax form to (502)426-4535, or email it to us.